Instant messaging has proven to be similar to personal computers, email, and the World Wide Web, in that its adoption for use as a business communications medium was driven primarily by individual employees using consumer software at work, rather than by formal mandate or provisioning by corporate information technology departments. Tens of millions of the consumer IM accounts in use are being used for business purposes by employees of companies and other organizations.
The adoption of IM across corporate networks outside of the control of IT organizations creates risks and liabilities for companies who do not effectively manage and support IM use. Companies implement specialized IM archiving and security products and services to mitigate these risks and provide safe, secure, productive instant messaging abilities to their employees. IM is increasingly becoming a feature of enterprise software rather than a stand-alone application.
For corporate use, encryption and conversation archiving are usually regarded as important features due to security concerns. There are also a bunch of open source encrypting messengers. Sometimes the use of different operating systems in organizations requires use of software that supports more than one platform. For example, many software companies use Windows in administration departments but have software developers who use Linux. 2b1af7f3a8